Frequently Asked Questions
Everything you need to know about our exclusive collections, shipping, and more.
What is the standard shipping time for international orders?
We offer worldwide shipping via premium couriers. Delivery typically takes 3-7 business days depending on your location and customs processing times.
How do I know which size to order?
Each product page includes a detailed size guide. Our garments are designed with a specific contemporary fit; we recommend checking the measurements against your favorite pieces at home.
What is your return policy for limited edition items?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all security tags and packaging intact.
Are the artworks and fashion pieces authentic?
Every item purchased through the official Joseph Klibansky • Shop is 100% authentic and, where applicable, comes with a certificate of authenticity or unique branding markers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like iDEAL and Klarna for a seamless checkout experience.
How should I care for my high-end apparel?
To maintain the integrity of the prints and fabrics, we recommend following the specific care instructions on the inner label, which usually involves cold washing inside out or professional dry cleaning.